Privacy policy
Last updated: November 2, 2026
Ansell Creative Group ("we") is based in Vancouver, British Columbia. This policy explains what personal information this website collects, why, and the choices you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
What we collect
- Contact form. When you send a message we receive your name, email address, company (optional), the service you picked and your message. The form is processed and stored by our hosting provider, Netlify.
- Analytics (only with your consent). If you choose "Accept all" in the cookie banner, we use Google Analytics 4 to count visits and see which pages and work people view. IP addresses are not stored by Google Analytics 4. If you choose "Essential only", analytics never loads.
- Essential storage. Your cookie choice is saved in your browser so we don't ask again. It contains no personal information.
How we use it
We use contact form details only to reply to you and discuss your project. We do not sell, rent or share your information for marketing, and we do not add you to a mailing list unless you ask us to.
Third-party services
- Netlify hosts this site and stores contact form messages.
- Google Fonts supplies the site's typefaces, so your browser requests them from Google's servers.
- YouTube. Videos load from youtube-nocookie.com only when you press Play. YouTube's own privacy policy applies from that point.
- Google Analytics 4, only if you accept analytics.
Some of these providers store data outside Canada, including in the United States, where it may be subject to local laws.
Retention
We keep contact form messages for as long as needed to answer you and manage any project that follows, then delete them.
Your choices
You can change your cookie choice at any time with "Cookie settings" at the bottom of the home page. You can ask to see, correct or delete the personal information we hold about you by sending a request through our contact form.
Changes
If we change this policy we will update the date at the top of this page.